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Los Angeles · Sub-Zero refrigeration

Refrigerator Repair

Diagnosis and repair of Sub-Zero built-in refrigerators, panel-ready columns and undercounter drawers.

What people describe when they call

  • Fresh food compartment warm while the freezer side stays hard frozen
  • Compressor running all afternoon without ever cycling off
  • Meltwater collecting underneath the produce drawers
  • Vacuum-seal door no longer pulling itself shut

Diagnosis

What it usually turns out to be

In the order it gets worked through on site — cheapest and most likely first, the sealed system last, because that is the honest order rather than the profitable one.

  1. Air, not refrigerant

    A dual-refrigeration cabinet makes cold on the freezer side and doles it out through a damper and an evaporator fan. When the fresh-food compartment climbs while the freezer stays hard, the fault is nearly always in that hand-off: a stalled damper, a fan seizing against ice, or a defrost cycle that stopped clearing the coil.

  2. A condenser with nothing left to give

    Grille off, and the coil is either clean or it is a felt mat. Add a kitchen sitting in the high nineties and a condenser fan that has slowed, and a perfectly healthy sealed system still cannot dump its heat. This is the most common summer call and the cheapest of them to put right.

  3. The sealed system, and only last

    A low charge, a restricted drier or a tired compressor is real, and it is also where the number changes. That gets diagnosed with gauges and a clamp meter rather than by elimination, and you hear what it means before anyone touches a torch.

Before you phone

Three things worth checking

None of this is a repair. It is the difference between a first visit that starts with questions and one that starts with a meter in the right place.

  • Read the vent temperature at the top of the fresh-food compartment rather than trusting the door display.
  • Look through the lower grille. If you cannot see daylight through the coil, mention it on the phone.
  • Note whether the compressor ever stops. A cabinet that never cycles off is a different fault from one that never starts.

What it comes to

What this kind of repair costs

Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.

Repair bands

Door gasket or seal replacement
$270–$690
Evaporator or condenser fan motor
$300–$740
Defrost heater, thermostat or sensor
$270–$640
Ice maker, water valve or supply line
$270–$770
Electronic control board
$440–$890
Compressor or sealed-system repair
$1,320–$3,410

Which end of a band a cabinet lands on depends on the part and on how much has to come apart to reach it. You hear one firm number for the whole job, agreed with you before anything is opened up or ordered, and the $89 service call comes off that number once you approve the work.

For scale

Against those numbers: a comparable built-in replacement, before installation and cabinetry work — $12,580–$20,850. Most of what we are called to is one part inside a cabinet with years of service left in it, which is usually why the repair is the sensible end of that comparison. When it is not, you hear that instead.

Reviews

What Los Angeles owners say

Built-in Sub-Zero calls, in their own words.

5.0/ 51,370 reviews

  • Lakeside house, narrow service porch, and the column had to come out through one doorway. He managed that without scuffing the jamb and fitted a new evaporator fan. A star off for the two-week wait.

    Curtis H.Toluca Lake

  • Third Street condo, galley kitchen, and the built-in ran flat out without getting anywhere. Marine mornings had left a film across the coils and the door sat low enough to leak air. Both handled in one call.

    Corina N.Beverly Grove

  • Our built-in sat at fifty on the food side while the freezer half stayed hard. It was a stalled damper, not the compressor I had braced myself for. Cold again the same afternoon.

    Estela T.Toluca Lake

Book the visit

Tell us what the cabinet is doing and we will bring the right meter.

A flat $89 covers the trip and the diagnosis, and comes off the bill when you approve the repair. You hear the price for the work first — nothing starts before you agree to it.

(310) 499-2240 Book online

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